Legal
Privacy Policy
Storyline is an AI career-articulation service operated by Vantum Works LLC (“Vantum”, “we”, “us”). This policy explains what we collect, how we use it, who we share it with, and the choices you have. Questions go to privacy@vantumworks.io.
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Who this policy applies to
In short:Storyline has one kind of user: you, the person putting your own experience into words. No employer is involved.
Storyline is sold directly to you, the person articulating your own experience. You are our user and our customer, and Storyline produces documents for your own use. No employer is involved in your conversation, and we do not share your conversation, your documents, or any assessment of you with any employer — Storyline does not assess you. This policy describes how we handle information about you when you use Storyline.
Information we collect
In short:Your email; the audio and transcript of your conversation; the documents Storyline generates; and billing and basic operational data.
Account information
- Email address and sign-in. You sign in with a one-time link sent to your email — there is no password. We store your email address to identify your account and to send sign-in links and necessary service messages. If you opt in, we may also send you product or marketing emails, which you can unsubscribe from at any time.
Conversation audio and transcript
- Voice recording. During the conversation we record the audio, including your voice, so the system can run the conversation and write your documents.
- Transcript. A written transcript is generated from the audio and used to produce your documents.
Your documents
- The documents we generate. The resume, LinkedIn summary, bio, cover letter, talking points, skills inventory, any job-tailored versions, and the source-traced profile we build from your conversation are stored in your account so you can return to and edit them.
Billing information
- Payments. Payments are handled by our payment processor (Stripe) through a hosted checkout page. We receive transaction metadata (such as the plan purchased, amount, and status) and a processor-issued customer identifier, but not your full card number. Stripe also screens transactions for fraud.
Usage and operational data
- Logs of actions taken in the product, counts of conversations and credits, billing events, and basic device and browser information needed to operate the service securely.
Advertising on our marketing pages
On our public marketing pages, we may use advertising cookies or measurement tools from partners such as Reddit, LinkedIn, or Google to understand how our advertising performs. These collect basic information such as the pages you visit and your IP address, run only on our marketing pages (not in the signed-in product), and can be declined — see your choices and rights.
If you reach us from one of these ads and then sign up or buy, we may report that conversion to the advertising partner from our own servers, matched with a hashed, irreversible version of your email. This records only that a sign-up or purchase happened — never any part of your conversation, its audio, or your documents — and it follows the same advertising choices, including Global Privacy Control.
How we use information
In short:To run your conversation, write your documents, support you, take payment, prevent fraud, and meet our legal obligations.
- To run your conversation and generate your documents.
- To operate, secure, support, and improve the service.
- To process payments, manage your credits, and prevent fraud and abuse.
- To send you service messages and, if you opt in, product or marketing emails you can unsubscribe from.
- To comply with legal obligations and enforce our Terms.
How long we keep information
In short:Your conversation audio is deleted after your documents are generated. Your transcript and documents stay in your account until you ask us to delete them or close your account.
- Conversation audio. Deleted after your documents are generated. If documents can’t be produced, the audio is deleted within a limited fallback window.
- Transcript and documents. Retained in your account so you can review and edit them, until you ask us to delete them or close your account.
- Account and billing records. Retained for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, and legal obligations.
- Operational logs. Retained for a short window for security, debugging, and abuse prevention, then aged out.
Security
In short:Encryption in transit and at rest, limited access to production, audit logging.
We protect data in transit with industry-standard encryption (HTTPS/TLS) and at rest within our service providers’ infrastructure. Access to production data is limited to authorized personnel and is logged.
No system is perfectly secure, but we work to apply reasonable, current safeguards appropriate to the sensitivity of the information we handle.
Your choices and rights
In short:You can review and edit your documents in the app, ask us to delete your data or close your account, and opt out of marketing and advertising.
You can review and edit your documents from inside Storyline. To delete your documents or other personal data, export your data, or close your account, write to us at privacy@vantumworks.io. Closing your account deletes your content within a reasonable period, except where we’re required to retain certain records.
Emails. You can unsubscribe from product and marketing emails at any time using the link in those emails; necessary service messages (such as sign-in links and receipts) will still be sent.
Advertising. You can opt out of advertising cookies and targeted advertising at any time through your browser’s cookie controls, a Global Privacy Control signal, or by emailing us.
Depending on where you live, you may have additional rights — such as those under the CCPA/CPRA or the GDPR — to access, correct, delete, or port your personal information, or to object to certain processing. To exercise any of these, contact us at privacy@vantumworks.io. We won’t discriminate against you for exercising them.
Children
In short:Storyline is for adults. We don't knowingly collect information from anyone under 18.
Storyline is intended for individuals 18 and older. We don’t knowingly collect information from anyone under 18.
International users
In short:Storyline is run from the United States. Data may be processed there and in other countries.
Storyline is operated from the United States, and our service providers may store and process information in the United States and other countries. By using the service, you understand that your information may be transferred to and processed in jurisdictions whose data protection laws may differ from those of your home country.
Changes to this policy
In short:We may update this policy. We'll bump the date and notify you of material changes.
We may update this Privacy Policy from time to time. When we do, we’ll revise the Effective Date above and, for material changes, take reasonable steps to notify you — for example, by email or in-product notice.
Vantum Works LLC
1171 W San Bernardino Rd, Suite A, Covina, CA 91722, USA